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Abelo User Guides

The Abelo user guides walk you through the key features of Abelo and show you how to set up your account, connect your messaging channels, manage profiles, create and send campaigns, integrate your e-commerce store, and monitor your usage and billing.

Whether you're sending your first campaign, building segments, or connecting Shopify or WooCommerce, use the guides below to find the right starting point.


Explore the User Guides

  • Dashboard


    Monitor channel delivery and sales attribution in real time. Learn how to evaluate marketing ROI, optimize unit economics (AOV, CPS, RPR), and segment your customer base with RFM modeling.

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  • Campaigns


    Create, configure, and send campaigns across Viber and SMS. Learn how to use message templates, dynamic variables, and campaign settings to deliver personalized messages.

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  • Audience


    Build and manage your audience in Abelo. Learn how to manage profiles, upload and manage lists, create dynamic segments, and handle opt-outs and suppression lists.

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  • Templates


    Design reusable message templates for Viber and SMS, submit templates for provider moderation, and configure dynamic personalization variables.

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  • Billing


    Monitor available messaging credits, review transaction history, top up balances via bank transfer, download official tax invoices, and view billing details.

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  • Settings


    Configure your organization profile, manage team members and roles, connect e-commerce stores, provision messaging channels, and manage API keys and account security.

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