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Settings Overview

The Settings area serves as the administrative foundation of your Abelo workspace, allowing you to configure your commercial brand identity, manage team member access, connect external e-commerce engines, and safeguard platform security.

Whether provisioning official messaging sender IDs, embedding onsite tracking scripts, or generating developer API credentials, Settings ensures your organization runs smoothly, securely, and in full alignment with your business workflows.


1. Settings Sections

The Settings area is organized into six functional sections:

  • Organization


    Manage your business profile, industry, country, default currency, and locale. Invite team members and manage role-based access permissions.

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  • Messaging Channels


    Configure and provision your verified Viber Business Message sender identities and SMS alphanumeric sender IDs.

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  • Integrations


    Embed the Abelo Web SDK on your website to capture subscriber leads and display onsite widgets.

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  • Developer


    Generate API keys for backend integrations and configure webhooks to receive real-time delivery and engagement events.

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  • Store


    Connect your Shopify or WooCommerce store to synchronize customer profiles, product catalogs, and order history for automated messaging and attribution.

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  • Account


    Manage your personal profile, update your email address or password, configure display timezones, and view pending invitations.

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2. Role-Based Permissions Matrix

Access to each settings section is governed by your assigned organization role:

Section Owner Admin Campaign Manager Analytics Manager
Organization Details Full Access Full Access View Only View Only
Team Member Invitations Full Access Full Access No Access No Access
Transfer Ownership Owner Only No Access No Access No Access
Messaging Channels Full Access Full Access View Only View Only
Store Full Access Full Access View Only View Only
Integrations Full Access Full Access View Only View Only
Developer Full Access Full Access No Access No Access
Account Individual User Individual User Individual User Individual User

Settings Access

Only team members assigned the Owner or Admin role have full operational access to modify workspace settings, invite members, and configure API integrations. Campaign Managers and Analytics Managers have view-only access to selected configurations relevant to their workflows.