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Account

Your Account settings empower you to personalize your user profile, manage authentication credentials, configure your preferred timezone, and review invitations to join other organizations.

While organization settings define workspace-wide rules and team permissions, account settings belong exclusively to you, safeguarding your personal security and tailoring your individual experience across the Abelo platform.

1. Personal Information

You can view and update your personal contact details at any time:

  • Full Name: Your displayed first and last name, shown in team member lists and session menus.
  • Mobile Number: Your primary contact phone number, formatted in international E.164 notation (e.g. +306912345678).

To update your profile details, edit the fields and click Save Changes.

2. Security & Credentials

Updating Your Email Address

To change the primary email address used to log into Abelo:

  1. In the Email Address card, click Change Email.
  2. Enter your New Email Address.
  3. Enter your Current Password to verify your identity.
  4. Click Update Email.

For security purposes, submitting this change sends a confirmation message to your new address and signs you out of active browser sessions. You must log back in using your new email address.

Updating Your Password

To change your account password:

  1. In the Password card, click Change Password.
  2. Enter your Current Password.
  3. Enter your New Password. Passwords must satisfy the following security rules:
    • Minimum 8 characters (maximum 128 characters)
    • At least one letter (a-z, A-Z)
    • At least one number (0-9)
  4. Confirm the new password and click Save Password.

3. Timezone Preferences

Your timezone preference determines how timestamps, campaign scheduling windows, and delivery reports are rendered in your personal CMS session:

  • Select your local timezone from the dropdown (e.g., Europe/Athens, UTC, America/New_York).
  • Click Save Preferences.

4. Pending Invitations

If other organizations have invited your email address to join their workspace, the invitations appear under the Pending Invitations section:

  • Organization Name: The brand or business that sent the invitation.
  • Assigned Role: The access tier offered (e.g. Admin, Campaign Manager, Analytics Manager).
  • Actions:
    • Accept: Joins the organization immediately. The organization will now appear in your Organization Switcher in the top navigation bar.
    • Decline: Rejects the invitation and removes it from your account.